Can "permit runners" or 3rd party permitting services use SolarAPP+?

The SolarAPP Foundation allows for third-party permitting services—often referred to as "permit runners"—to submit applications on behalf of a licensed contractor, provided they are designated as a "team member" within the contractor's existing SolarAPP+ account.

Within a contractor's "Organization" account, multiple users can be added, each with their own login credentials. The first user created within the Organization is automatically designated as the "Team Manager." The Team Manager acts as the administrator, responsible for managing users and team settings. Team members represent the contractor and are authorized to act on their behalf. In this case, the third-party permitting service team member would represent the contractor in securing a building permit.

Below is a summary of the available actions for each user type:

Follow the below step-by-step guide to add a third party permitting service as a "team member" within your contractor SolarAPP+ account:

Step 1: When logged into SolarAPP+, select "User Management" in your drop down menu.

Step 2: You'll see a page with all of your users listed. Users that have been invited but have not accepted will show as "Pending Invite" .

Step 3: Click on "Invite User" and follow the prompt to invite a user; this will generate an email invitation for them to join your Installer organization.

Step 4: Click on the drop down on the right side of the screen and select "Edit " to either remove the user or modify their role:

Note that the selected role has a checkmark next to it. This will save automatically.

FAQs

What if I'm an existing user and need assistance migrating my account?

Please contact the SolarAPP Foundation at [email protected] and the team will be happy to assist you in the process.

Can I invite a user that already has a SolarAPP+ account?

Yes, you can invite a user with an existing Installer account. Note that if you do this, all of their existing projects will be moved to the new Installer account. Any uploaded licenses in the account of the invited user will not be transferred to the new account.

Are payment methods shared across users?

We've found that most organizations prefer to keep payment methods tied to a single user. Each user will need to enter and manage their own credit cards to pay for projects within SolarAPP+